Privacy policy

Data controller: Nicoleta Pismis (sole trader / OSVČ, Czech Republic), trading as ELQAVIRO, Jaromírova 216/50, 128 00 Hlavní město Praha, Czechia. Contact: [email protected], +420 773 129 083.

Privacy Policy

This policy explains what personal data we collect when you visit or order from ELQAVIRO, why we process it, and your rights under the GDPR. The controller is Nicoleta Pismis, sole trader, Jaromírova 216/50, 128 00 Hlavní město Praha, Czechia, trading as ELQAVIRO.

Data we collect

• Order data: name, delivery and billing address, email, phone, order contents.
• Payment data: handled by our payment provider; we never store full card details.
• Technical data: IP address, browser/device type, pages viewed — to run and secure the store.

Why we process it

To fulfil your order (Art. 6(1)(b) GDPR), meet tax and consumer-law duties (Art. 6(1)(c)), and secure the store (Art. 6(1)(f)). Marketing emails only with consent (Art. 6(1)(a)), withdrawable anytime.

Recipients

Our shop platform, payment provider and shipping carriers, each only as needed. We do not sell personal data.

Retention

Order records for the statutory period; other data deleted once its purpose ends.

Your rights

Access, rectification, erasure, restriction, objection, portability, and complaint to a supervisory authority. Write to [email protected].

Cookies

Strictly necessary cookies always; analytics only with consent, withdrawable anytime.